Having trouble with your T-Mobile phone or plan? T-Mobile offers multiple ways to reach their knowledgeable customer service team so you can get back to enjoying your wireless service.
Contact T-Mobile by Phone
Dial 611: This is the quickest way to get help if you're calling from your T-Mobile phone.
Call 1-800-937-8997: Use this toll-free number if you're from outside the US.
Chat with a T-Mobile Representative
Prefer to chat online? T-Mobile offers a convenient chat option available through their website and app. Visit t-mobile.com/contact-us for more information.
Visit a T-Mobile Store
Looking for in-person help? Visit your local T-Mobile store! A friendly representative can assist you with anything from troubleshooting technical issues to upgrading your phone or plan.